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Consult this page details regarding brainCloud System Status, Performance Statistics, Maintenance Windows and Service Interruptions. Subscribe for realtime updates.

API Platform Operational
API Servers Operational
DataStream Servers Operational
Push Notifications Operational
Amazon AWS Operational
Design Portal Operational
Documentation Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
API Response Time
Fetching
Past Incidents
Sep 27, 2016

No incidents reported today.

Sep 26, 2016

No incidents reported.

Sep 25, 2016

No incidents reported.

Sep 24, 2016

No incidents reported.

Sep 23, 2016

No incidents reported.

Sep 22, 2016
Resolved - The issues have been resolved. We will be doing a full post-mortem over the next several days to identify process improvements to avoid such a situation in the future.
Sep 22, 23:30 EDT
Identified - We are having some ongoing server issues. The team is hard at work addressing the issue. We hope to have it resolved soon. Apologies for the inconvenience.
Sep 22, 20:36 EDT
brainCloud experienced some instability, with some users experiencing service interruptions, today while performing some database maintenance work from approximately 12:45pm - 1:15pm Eastern. The issue appeared to involve an error with our caching systems - which may be independent of the maintenance that was being performed. We will be doing a further post-mortem to better understand and prevent similar issues in the future. Apologies for the inconvenience.
Sep 22, 13:32 EDT
Sep 21, 2016
We have applied a small patch to our login screen to allow the portal to be used with the new Safari 10 (released as part of macOs Sierra and independently for older versions of macOs).
Sep 21, 12:15 EDT
Sep 20, 2016

No incidents reported.

Sep 19, 2016

No incidents reported.

Sep 18, 2016

No incidents reported.

Sep 17, 2016

No incidents reported.

Sep 16, 2016

No incidents reported.

Sep 15, 2016
We have updated our platform software to version 3.0.2.

This update addresses the following:
- added missing parameter to UserEntity cloud code methods (backwards-compatible)
- switching leaderboard versions in Monitoring no longer enables the user to bypass live-lock
- fixed an issue with deleting Groups from the portal
- fixed an issue with deleting Users from the portal

The patch was applied successfully, without incident (or downtime).
Sep 15, 10:24 EDT
Sep 14, 2016

No incidents reported.

Sep 13, 2016

No incidents reported.