All Systems Operational

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API Platform ? Operational
90 days ago
100.0 % uptime
Today
API Servers ? Operational
90 days ago
100.0 % uptime
Today
RTT Services ? Operational
90 days ago
100.0 % uptime
Today
Push Notifications ? Operational
90 days ago
100.0 % uptime
Today
Lobby Services ? Operational
90 days ago
100.0 % uptime
Today
Hosting Services ? Operational
90 days ago
100.0 % uptime
Today
DataStream Services ? Operational
90 days ago
100.0 % uptime
Today
Developer Services Operational
90 days ago
100.0 % uptime
Today
Design Portal ? Operational
90 days ago
100.0 % uptime
Today
Logging Services ? Operational
90 days ago
100.0 % uptime
Today
Forums ? Operational
Documentation ? Operational
BootCamp ? Operational
90 days ago
100.0 % uptime
Today
Third Party (Infrastructure) ? Operational
AWS EC2 ? Operational
AWS S3 ? Operational
AWS CloudFront ? Operational
AWS SQS ? Operational
SendGrid API v3 ? Operational
Segment Tracking API ? Operational
Atlassian Bitbucket Git via SSH Operational
Third Party (Support) ? Operational
Intercom Intercom APIs ? Operational
Fusebill Hosted Pages ? Operational
Fusebill API ? Operational
Stripe API ? Operational
StatusPage.io Email Notifications ? Operational
StatusPage.io Hosted Pages ? Operational
StatusPage.io SMS Notifications ? Operational
Intercom Web Messenger Operational
Twilio Verify Operational
Third Party (Monitoring) Operational
New Relic Dashboards : US Operational
New Relic APM : US Operational
New Relic APM Agent : US Operational
New Relic APM : US Operational
New Relic Infrastructure : US Operational
New Relic Infrastructure Agent : US Operational
New Relic NRQL : US Operational
New Relic Synthetics : US Operational
New Relic Metric API : US Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Upgrade brainCloud servers to release 5.6 Mar 31, 2025 09:00-12:00 EDT

The servers are being updated to brainCloud 5.6. The Design Portal will be disabled during the maintenance - but the API platform will continue to be available for all applications. Apologies for the inconvenience.
Posted on Mar 27, 2025 - 13:54 EDT
Mar 28, 2025

No incidents reported today.

Mar 27, 2025

No incidents reported.

Mar 26, 2025
Resolved - The team investigated and resolved an issue that had caused scheduled cloud code jobs not to run as scheduled. All outstanding jobs have now been run. An investigation is happening to determine the root cause and prevent it from happening again in the future. Apologies for the inconvenience.
Mar 26, 10:00 EDT
Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.

Mar 18, 2025

No incidents reported.

Mar 17, 2025

No incidents reported.

Mar 16, 2025

No incidents reported.

Mar 15, 2025

No incidents reported.

Mar 14, 2025

No incidents reported.