All Systems Operational

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Uptime over the past 90 days. View historical uptime.
API Platform ? Operational
90 days ago
100.0 % uptime
Today
API Servers ? Operational
90 days ago
100.0 % uptime
Today
RTT Services ? Operational
90 days ago
100.0 % uptime
Today
Push Notifications ? Operational
90 days ago
100.0 % uptime
Today
Lobby Services ? Operational
90 days ago
100.0 % uptime
Today
Hosting Services ? Operational
90 days ago
100.0 % uptime
Today
DataStream Services ? Operational
90 days ago
100.0 % uptime
Today
Developer Services Operational
90 days ago
100.0 % uptime
Today
Design Portal ? Operational
90 days ago
100.0 % uptime
Today
Logging Services ? Operational
90 days ago
100.0 % uptime
Today
Forums ? Operational
Documentation ? Operational
BootCamp ? Operational
90 days ago
100.0 % uptime
Today
Third Party (Infrastructure) ? Operational
AWS EC2 ? Operational
AWS S3 ? Operational
AWS CloudFront ? Operational
AWS SQS ? Operational
SendGrid API v3 ? Operational
Segment Tracking API ? Operational
Atlassian Bitbucket Git via SSH Operational
Third Party (Support) ? Operational
Intercom Intercom APIs ? Operational
Fusebill Hosted Pages ? Operational
Fusebill API ? Operational
Stripe API ? Operational
StatusPage.io Email Notifications ? Operational
StatusPage.io Hosted Pages ? Operational
StatusPage.io SMS Notifications ? Operational
Intercom Web Messenger Operational
Twilio Verify Operational
Third Party (Monitoring) Operational
New Relic Dashboards : US Operational
New Relic APM : US Operational
New Relic APM Agent : US Operational
New Relic APM : US Operational
New Relic Infrastructure : US Operational
New Relic Infrastructure Agent : US Operational
New Relic NRQL : US Operational
New Relic Synthetics : US Operational
New Relic Metric API : US Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 5, 2025

No incidents reported today.

Sep 4, 2025

No incidents reported.

Sep 3, 2025
Upgrading brainCloud BaaS to 5.8
Completed - Upgrade complete. Portal is back open.

[Turns out the file issue is that some older files were stored with a trailing space (" ") - which is no longer supported (and was never intended to be). This issue only seems to affect a single app - we are working to remove the trailing spaces from the offending subset of files.]
Sep 3, 11:42 EDT
Verifying - Upgrade is complete - but we are seeing a slight increase in file download errors. We are investigating. [We also have a small patch to deploy before re-opening the portal. Stay tuned.]
Sep 3, 10:32 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 09:00 EDT
Scheduled - The servers are being updated to brainCloud 5.8. The Design Portal will be disabled during the maintenance - but the API platform will continue to be available for all applications. Apologies for the inconvenience.
Aug 31, 20:12 EDT
Sep 2, 2025

No incidents reported.

Sep 1, 2025

No incidents reported.

Aug 31, 2025

No incidents reported.

Aug 30, 2025

No incidents reported.

Aug 29, 2025

No incidents reported.

Aug 28, 2025

No incidents reported.

Aug 27, 2025

No incidents reported.

Aug 26, 2025

No incidents reported.

Aug 25, 2025

No incidents reported.

Aug 24, 2025

No incidents reported.

Aug 23, 2025

No incidents reported.

Aug 22, 2025

No incidents reported.

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