Partially Degraded Service

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View brainCloud's System Status and upcoming Maintenance Windows.
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API Platform ? Operational
90 days ago
100.0 % uptime
Today
API Servers ? Operational
90 days ago
100.0 % uptime
Today
DataStream Servers ? Operational
90 days ago
100.0 % uptime
Today
Push Notifications ? Operational
90 days ago
100.0 % uptime
Today
RTT Services ? Operational
90 days ago
100.0 % uptime
Today
Relay Servers ? Operational
90 days ago
100.0 % uptime
Today
Room Servers ? Operational
90 days ago
100.0 % uptime
Today
Design Portal ? Operational
90 days ago
100.0 % uptime
Today
Documentation ? Operational
Forums ? Operational
Third Party (Infrastructure) ? Operational
AWS EC2 ? Operational
AWS S3 ? Operational
AWS CloudFront ? Operational
AWS SQS ? Operational
SendGrid API v3 ? Operational
Segment Tracking API ? Operational
Third Party (Support) ? Degraded Performance
Intercom Intercom APIs ? Degraded Performance
Twilio Authy ? Degraded Performance
Fusebill Hosted Pages ? Operational
Fusebill API ? Operational
Stripe API ? Operational
StatusPage.io Email Notifications ? Operational
StatusPage.io Hosted Pages ? Operational
StatusPage.io SMS Notifications ? Operational
Intercom Web Messenger Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
API Response Time
Fetching
Past Incidents
Nov 25, 2020

No incidents reported today.

Nov 24, 2020

No incidents reported.

Nov 23, 2020

No incidents reported.

Nov 22, 2020

No incidents reported.

Nov 21, 2020

No incidents reported.

Nov 20, 2020

No incidents reported.

Nov 19, 2020

No incidents reported.

Nov 18, 2020

No incidents reported.

Nov 17, 2020
Resolved - Some customers may have experienced issues when sending templated emails. The issue has been resolved.
Nov 17, 16:00 EST
Nov 16, 2020
Completed - Upgrade is complete. We will continue to monitor the system throughout the day...
Nov 16, 11:56 EST
Update - Update in progress. There was a short interruption to lobby services - this has been fixed. Apologies.
Nov 16, 10:07 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 09:30 EST
Scheduled - The servers are being updated to brainCloud 4.6. The Design Portal will be disabled during the maintenance - but the API platform will continue to be available for all applications. Apologies for the inconvenience.
Nov 15, 10:48 EST
Nov 15, 2020

No incidents reported.

Nov 14, 2020

No incidents reported.

Nov 13, 2020

No incidents reported.

Nov 12, 2020

No incidents reported.

Nov 11, 2020

No incidents reported.