Partially Degraded Service

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API Platform ? Operational
90 days ago
100.0 % uptime
Today
API Servers ? Operational
90 days ago
100.0 % uptime
Today
RTT Services ? Operational
90 days ago
100.0 % uptime
Today
Push Notifications ? Operational
90 days ago
100.0 % uptime
Today
Lobby Services ? Operational
90 days ago
100.0 % uptime
Today
Hosting Services ? Operational
90 days ago
100.0 % uptime
Today
DataStream Services ? Operational
90 days ago
100.0 % uptime
Today
Developer Services Operational
90 days ago
100.0 % uptime
Today
Design Portal ? Operational
90 days ago
100.0 % uptime
Today
Logging Services ? Operational
90 days ago
100.0 % uptime
Today
Forums ? Operational
Documentation ? Operational
BootCamp ? Operational
90 days ago
100.0 % uptime
Today
Third Party (Infrastructure) ? Operational
AWS EC2 ? Operational
AWS S3 ? Operational
AWS CloudFront ? Operational
AWS SQS ? Operational
SendGrid API v3 ? Operational
Segment Tracking API ? Operational
Third Party (Support) ? Degraded Performance
Intercom Intercom APIs ? Degraded Performance
Twilio Authy ? Operational
Fusebill Hosted Pages ? Operational
Fusebill API ? Operational
Stripe API ? Operational
StatusPage.io Email Notifications ? Operational
StatusPage.io Hosted Pages ? Operational
StatusPage.io SMS Notifications ? Operational
Intercom Web Messenger Operational
Third Party (Monitoring) Operational
New Relic Dashboards : US Operational
New Relic APM : US Operational
New Relic APM Agent : US Operational
New Relic APM : US Operational
New Relic Infrastructure : US Operational
New Relic Infrastructure Agent : US Operational
New Relic NRQL : US Operational
New Relic Synthetics : US Operational
New Relic Metric API : US Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Average Response Time
Fetching
Past Incidents
Feb 22, 2024

No incidents reported today.

Feb 21, 2024

No incidents reported.

Feb 20, 2024
Completed - Upgrade complete (with 5.1 RTT). The 5.1 RTT doesn't affect any of the APIs... (5.2 RTT just had some technology upgrades). We'll be assessing the RTT logs to better understand the situation.
Feb 20, 12:40 EST
Update - We are seeing some RTT issues - reverting to the 5.1 version of RTT until we can better assess the issue.
Feb 20, 12:11 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 09:30 EST
Scheduled - The Design Portal will be disabled during the maintenance - but the API platform will continue to be available for all applications. Apologies for the inconvenience.
Feb 17, 00:00 EST
Feb 19, 2024

No incidents reported.

Feb 18, 2024

No incidents reported.

Feb 17, 2024

No incidents reported.

Feb 16, 2024

No incidents reported.

Feb 15, 2024

No incidents reported.

Feb 14, 2024

No incidents reported.

Feb 13, 2024

No incidents reported.

Feb 12, 2024

No incidents reported.

Feb 11, 2024

No incidents reported.

Feb 10, 2024

No incidents reported.

Feb 9, 2024

No incidents reported.

Feb 8, 2024

No incidents reported.