All Systems Operational

About This Site

View brainCloud's System Status and upcoming Maintenance Windows.
Pro-tip: Click Subscribe for realtime updates via email or sms!

API Platform ? Operational
90 days ago
100.0 % uptime
Today
API Servers ? Operational
90 days ago
100.0 % uptime
Today
DataStream Servers ? Operational
90 days ago
100.0 % uptime
Today
Push Notifications ? Operational
90 days ago
100.0 % uptime
Today
RTT Services ? Operational
90 days ago
100.0 % uptime
Today
Relay Servers ? Operational
90 days ago
100.0 % uptime
Today
Room Servers ? Operational
90 days ago
100.0 % uptime
Today
Design Portal ? Operational
90 days ago
100.0 % uptime
Today
Documentation ? Operational
Forums ? Operational
Third Party (Infrastructure) ? Operational
AWS EC2 ? Operational
AWS S3 ? Operational
AWS CloudFront ? Operational
AWS SQS ? Operational
SendGrid API v3 ? Operational
Segment Tracking API ? Operational
Third Party (Support) ? Operational
Intercom Intercom APIs ? Operational
Twilio Authy ? Operational
Fusebill Hosted Pages ? Operational
Fusebill API ? Operational
Stripe API ? Operational
StatusPage.io Email Notifications ? Operational
StatusPage.io Hosted Pages ? Operational
StatusPage.io SMS Notifications ? Operational
Intercom Web Messenger Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Average Response Time
Fetching
Past Incidents
May 22, 2022

No incidents reported today.

May 21, 2022
Resolved - One of the API Servers had gotten into an impaired state, due to an issue with Java Garbage collection. We have terminated the offending server - and error rates are back at normal.
May 21, 09:30 EDT
May 20, 2022

No incidents reported.

May 19, 2022

No incidents reported.

May 18, 2022
Completed - Maintenance is complete!
May 18, 14:33 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 13:54 EDT
Scheduled - This patch contains fixes for:
- iOS subscription validation fails under certain circumstances
- Long-lived lobbies become unresponsive after 128 rounds
- removed double-locking from currency updates when called via S2S / webhooks
- added check to exit early from GetFileInfo() calls with a blank file id
- additional information captured for memcached errors
- additoinal information captured for webpurify checks when text is empty

May 18, 13:54 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 13:30 EDT
Scheduled - All services will remain available. Portal Sessions may reset as servers update. Save often.
May 18, 13:27 EDT
Resolved - Investigating... we were experiencing high errors and response times on the API servers...
May 18, 06:30 EDT
May 17, 2022

No incidents reported.

May 16, 2022

No incidents reported.

May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.

May 13, 2022

No incidents reported.

May 12, 2022

No incidents reported.

May 11, 2022

No incidents reported.

May 10, 2022

No incidents reported.

May 9, 2022

No incidents reported.

May 8, 2022

No incidents reported.