All Systems Operational

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API Platform ? Operational
90 days ago
99.98 % uptime
Today
API Servers ? Operational
90 days ago
99.93 % uptime
Today
DataStream Servers ? Operational
90 days ago
100.0 % uptime
Today
Push Notifications ? Operational
90 days ago
100.0 % uptime
Today
RTT Services ? Operational
90 days ago
100.0 % uptime
Today
Relay Servers ? Operational
90 days ago
100.0 % uptime
Today
Room Servers ? Operational
90 days ago
100.0 % uptime
Today
Design Portal ? Operational
90 days ago
99.93 % uptime
Today
Documentation ? Operational
Forums ? Operational
Third Party (Infrastructure) ? Operational
AWS EC2 ? Operational
AWS S3 ? Operational
AWS CloudFront ? Operational
AWS SQS ? Operational
SendGrid API v3 ? Operational
Segment Tracking API ? Operational
Third Party (Support) ? Operational
Intercom Intercom APIs ? Operational
Twilio Authy ? Operational
Fusebill Hosted Pages ? Operational
Fusebill API ? Operational
Stripe API ? Operational
StatusPage.io Email Notifications ? Operational
StatusPage.io Hosted Pages ? Operational
StatusPage.io SMS Notifications ? Operational
Intercom Web Messenger Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
brainCloud 4.9.5 schedule upgrade Nov 29, 10:30-13:00 EST
The servers will be upgraded to brainCloud 4.9.5. The Design Portal will be disabled during the maintenance - but the API platform will continue to be available for all applications. Apologies for the inconvenience.
Posted on Nov 26, 16:25 EST
Average Response Time
Fetching
Past Incidents
Nov 27, 2021

No incidents reported today.

Nov 26, 2021

No incidents reported.

Nov 25, 2021

No incidents reported.

Nov 24, 2021

No incidents reported.

Nov 23, 2021
Completed - Traffic testing complete. All good!
Nov 23, 13:58 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 23, 13:04 EST
Scheduled - We will be performing some pre-release 4.9.5 testing on Tuesday, November 23 from 13:00 - 14:00 Eastern Time. During this time the Design Portal will be disabled - but the API platform will continue to be available for all applications. Apologies for the inconvenience!
Nov 23, 11:34 EST
Nov 22, 2021

No incidents reported.

Nov 21, 2021

No incidents reported.

Nov 20, 2021

No incidents reported.

Nov 19, 2021

No incidents reported.

Nov 18, 2021

No incidents reported.

Nov 17, 2021

No incidents reported.

Nov 16, 2021

No incidents reported.

Nov 15, 2021

No incidents reported.

Nov 14, 2021

No incidents reported.

Nov 13, 2021

No incidents reported.