All Systems Operational

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Consult this page details regarding brainCloud System Status, Performance Statistics, Maintenance Windows and Service Interruptions. Subscribe for realtime updates.

API Platform ? Operational
API Servers ? Operational
DataStream Servers ? Operational
Push Notifications ? Operational
Design Portal ? Operational
Documentation ? Operational
Third Party (Infrastructure) ? Operational
AWS EC2 ? Operational
AWS S3 ? Operational
AWS CloudFront ? Operational
AWS SQS ? Operational
SendGrid API v3 ? Operational
Segment Tracking API ? Operational
Third Party (Support) ? Operational
Intercom Intercom APIs ? Operational
Twilio Authy ? Operational
Fusebill Hosted Pages ? Operational
Fusebill API ? Operational
Stripe API ? Operational
StatusPage.io Email Notifications ? Operational
StatusPage.io Hosted Pages ? Operational
StatusPage.io SMS Notifications ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
API Response Time
Fetching
Past Incidents
Apr 26, 2017

No incidents reported today.

Apr 25, 2017

No incidents reported.

Apr 24, 2017

No incidents reported.

Apr 23, 2017

No incidents reported.

Apr 22, 2017

No incidents reported.

Apr 21, 2017

No incidents reported.

Apr 20, 2017

No incidents reported.

Apr 19, 2017

No incidents reported.

Apr 18, 2017
Completed - All systems are green. Upgrade complete.
Apr 18, 13:56 EDT
Verifying - Backend DataStream servers are now on 3.4 as well. We are now continuing to monitor for any unforeseen hiccups in system performance.
Apr 18, 13:20 EDT
In progress - AppServers and Portal have been updated. Updates still being applied to the backend DataStream servers.
Apr 18, 13:12 EDT
Update - Sigh - fate does not want us to release before the holiday week-end (latest issue - build server whose hardware failed and needs to be replaced/rebuilt). In the spirit of ensuring that everything is built, tested, and regressed properly - we're going to push the release off for another week to ensure everything is proper. Apologies.
Apr 10, 13:09 EDT
Update - Apologies - further delaying until Tuesday due to scheduling conflicts.
Apr 7, 16:57 EDT
Update - Note - we found a few late defects, and need additional time to re-run the regression tests. We are pushing the update off until Monday. Apologies for the inconvenience.
Apr 6, 12:38 EDT
Scheduled - We are scheduled to update our servers to Release 3.4 today. This is a fairly minor update - mostly with changes to the Portal and a few API fixes. Note that there is a Cloud Code Security Fix, which will address an issue where some Cloud Code Scripts that did NOT have the Client API permission set were still callable via the Client API.
Apr 6, 09:08 EDT
Apr 17, 2017

No incidents reported.

Apr 16, 2017

No incidents reported.

Apr 15, 2017

No incidents reported.

Apr 14, 2017

No incidents reported.

Apr 13, 2017

No incidents reported.

Apr 12, 2017

No incidents reported.