All Systems Operational

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Consult this page details regarding brainCloud System Status, Performance Statistics, Maintenance Windows and Service Interruptions. Subscribe for realtime updates.

API Platform ? Operational
90 days ago
100.0 % uptime
Today
API Servers ? Operational
90 days ago
100.0 % uptime
Today
DataStream Servers ? Operational
90 days ago
100.0 % uptime
Today
Push Notifications ? Operational
90 days ago
100.0 % uptime
Today
Design Portal ? Operational
Documentation ? Operational
Third Party (Infrastructure) ? Operational
AWS EC2 ? Operational
AWS S3 ? Operational
AWS CloudFront ? Operational
AWS SQS ? Operational
SendGrid API v3 ? Operational
Segment Tracking API ? Operational
Third Party (Support) ? Operational
Intercom Intercom APIs ? Operational
Twilio Authy ? Operational
Fusebill Hosted Pages ? Operational
Fusebill API ? Operational
Stripe API ? Operational
StatusPage.io Email Notifications ? Operational
StatusPage.io Hosted Pages ? Operational
StatusPage.io SMS Notifications ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
API Response Time
Fetching
Past Incidents
May 27, 2019

No incidents reported today.

May 26, 2019

No incidents reported.

May 25, 2019

No incidents reported.

May 24, 2019

No incidents reported.

May 23, 2019
Completed - All systems green.
May 23, 16:17 EDT
Verifying - API Servers have been completed. We are going to continue montiring for a bit - but access to the Portal has been restored. Apologies for the inconvenience folks!
May 23, 14:25 EDT
Update - Apologies folks - we're extending our maintenance window as we've found an error scenario that we want to address before setting the portal live again. Once again, the API servers remain available - but the portal will remain locked for now. Apologies for the inconvenience.
May 23, 12:29 EDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
May 23, 12:28 EDT
Update - D'oh - we are a bit delayed in starting the updating of the servers (due to some last minute fixes / tweaks / build packaging). We now expect to disable the portal and begin the updates at approximately 10am Eastern. Until then the portal will remain available. Apologies for the delay.
May 23, 09:27 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 09:00 EDT
Scheduled - The API Servers will be updated as part of phase 1 of the Release 4 roll-out. The Design Portal will be disabled during the maintenance - but the API platform will continue to be available for all applications. Apologies for the inconvenience.
May 22, 15:15 EDT
May 22, 2019

No incidents reported.

May 21, 2019

No incidents reported.

May 20, 2019

No incidents reported.

May 19, 2019

No incidents reported.

May 18, 2019

No incidents reported.

May 17, 2019

No incidents reported.

May 16, 2019

No incidents reported.

May 15, 2019

No incidents reported.

May 14, 2019

No incidents reported.

May 13, 2019

No incidents reported.