We are continuing to work on addressing the server responsiveness issues...

Incident Report for brainCloud

Resolved

And that appears to have resolved it. Apologies - thanks for your patience folks!

Posted Dec 20, 2017 - 18:03 EST

Update

We are performing a reboot of our primary database, impacting the availability of the brainCloud service. Apologies - but it appears important to get things working properly again.

Posted Dec 20, 2017 - 17:41 EST

Investigating

We are currently investigating this issue.

Posted Dec 20, 2017 - 16:59 EST